LOCATE Inventory Status

All Systems Operational

LOCATE API Operational

LOCATE UI Operational

LOCATE UI Realtime Updates Operational

3rd Party Integrations Operational

BigCommerce API Operational

QuickBooks Online API Operational

Shippo Shippo REST API Operational

Shopify API & Mobile Operational

Squarespace Squarespace Commerce Operational

Stripe API Operational

Xero Ltd - API Accounting API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

API Response Time

Fetching

API Request Volume

Past Incidents

Nov 17, 2019

No incidents reported today.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

LOCATE Version 1.7.0 Release

Completed - The scheduled maintenance has been completed.
Nov 15, 00:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 21:30 PST

Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 31, 10:32 PDT

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

Partial Background Server Outage

Resolved - We have traced the outage back to a system reboot triggered by some maintenance being performed by Amazon. When the servers were coming back up the configuration scripts failed to properly configure the servers and so they never resumed service. We have updated the configuration scripts and everything is running normally again.
Nov 7, 14:07 PST

Monitoring - The servers are back online and processing jobs. We are monitoring the queues as they catch up.
Nov 7, 12:41 PST

Identified - Several of our background worker servers have gone down causing delays in service syncs and some data processing. We are working to get these back up as soon as possible.
Nov 7, 11:12 PST

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.